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| Customer Service |
| At Minden Grill Company, Inc., we believe in a quality customer experience. Tell us what you think by using our "Contact Us" form. You can also call toll free, Monday - Friday from 9 a.m. - 5 p.m. at
+1(888)985-2249. If we are not available when you call, we will get back to you the next business day.
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Satisfaction Guaranteed or Your Money Back
Minden Grill Company, Inc. is committed to your satisfaction. If for any reason you are not satisfied, simply return your purchase in its original package, with a receipt for a refund within 30 days of purchase. There will be a 20% restocking fee for all returned merchandise. Customers are responsible for all return shipping charges.
Return Merchandise Authorization (RMA)
Please email grill@mindengrill.com to receive a Return Merchandise Authorization (RMA) prior to returning any products to Minden Grill Company. Print your RMA number clearly on the outside of the box being returned.
Insure Your Return Shipment
All return merchandise must be properly insured by the customer in case it is lost, stolen or damaged while in transit to Minden Grill Company. Once an RMA is obtained, return merchandise to:
Minden Grill Company, Inc.
ATTN: RETURNS
2222 Park Place, Bldg. 2, Suite D
Minden, NV 89423
Account Credit
Refunds will be issued upon receipt and inspection of the returned product(s). You will be contacted via email as soon as your return is processed. Please allow 30 days for the refunded amount to appear on your credit card statement.
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